Switchboard connection

Connecting the business’s brandname with most of the switchboards in Vietnam and voice gateways available on the market, helping businesses use and manage calls easily.

Billing – Charge limit

The software calculates & limits calls by groups or per user on the number of minutes or amount of call charge rate.

Call records

Record all incoming and outgoing calls on the system.

Centralized management

The system supports decentralization of administration for subsidiary companies, departments monitoring all calling activities.

Routing MNP

Make sure to display Brandname and direct calls according to the same network provider to charge on-net calls.

Full report

Report with number of registered hotline, registered Brandnames, the amount of minutes calling.

Increase Brand Awaresess

The Brand Name/Product/Brand of the enterprise is displayed on customers’ mobile device while getting a phone call, thereby building integrity and brand credibility, the business image is also widely spread out.

Save cost for picking nice phone number

The incoming call is displayed with a brand name so that businesses will not need to spend millions dong to buy a nice sim card.

Increase the rate of customers’ answer

Recognizing the brand name on a call, customers will trust and more likely to pick up the phone because they acknowledge that that is not a spam call.

Increase Reliability

When using the Voice Brandname service package, businesses need to satisfy authentication requirements from the network operator and ensure legal factors. Therefore, the service helps to improve the reputation of the business, build a professional image and create a peace of mind and a sense of trust for customers.

  • Which business is Voice Brandname suitable for?

Voice Brandname is a highly applicable service, not only in marketing but also helping businesses communicate, promote and take care of customers. Therefore, Voice Brandname is suitable for all industries:

• Education: English center, teaching center, private school, skill class, etc.

• Healthcare: Hospital, private clinic, pharmacy chains, etc.

• Real estate: Real estate brokerage company, project investor, etc.

• Banking: Credit, investment consulting, telesale,…

• Tourism: Communication – events, promotion of tourist information, etc.

• Transportation: logistics, purchasing, transportation,…

• E-commerce: Online business, e-commerce transaction, customer service,…

Viettel IDC will support you in the process of installing the Voice brandname, especially supporting customers with registration procedures for identity certification, SERVICE IMPLEMENTATION PROFILE including: Certificate business registration; Certificate of identification issued by the Department of Information Security; ID of the representative; Some documents related to trademark registration (if any)

The feature of the Voice Brandname service is the brandname. It shows the prestige of the business when calling customers and increases brand recognition. Therefore, when registering a voice brandname, businesses also need to pay attention to the following things for quick name approval:

• The brand name contains between 3 – 11 characters, including spaces.

• The brand name cannot be accented, cannot be a set of only digits, and does not use special characters such as @, %, *, #.

• The brand name should start with a letter to limit display errors on some phone models..

• If registering the brandname by domain name, it must contain the full domain name (including .com.vn, .com, .vn). In case it exceeds 11 characters, the display name will be shortened automatically, but still ensure not to cause misunderstanding to another brand name.

• If the business household registers an Identifier name, the declaration is “HKD Identifier name”. In the case of more than 11 characters, a separate identifier name should be registered.

Businesses can register for Voice Brandname service at network operators such as Viettel, MobiFone, and VNPT. However, if you need a supplier to accompany you throughout the service implementation, Viettel IDC will be the most suitable support unit for businesses. Advantages of Viettel IDC Voice Brandname service:

• Competitive price: the cost for the service has a preferential price suitable for many business models.

• Flexible package: includes many different price packages to help businesses easily choose.

• Enthusiastic support: consulting, answering information to help customers choose the best service for their business.

Let us contact you

Fill in the information in the table next to it and Viettel IDC staff will contact you soon!

Or call us now to learn more about service prices.
Hotline: 0966707701

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